Desktop Monitoring and Management Solutions

desktop monitoringManage desktop endpoints with ease.

All of your employees have workstations that they use to carry out their daily tasks. As a result, these endpoints come with some responsibility. Your organization needs to keep its workstations in proper working order to maximize the returns you see on what can be substantial hardware investments. Furthermore, you need people on staff that are trained to handle the myriad of troublesome issues with your technology. Many business often don’t have this luxury as cost can sometimes make it hard for these workstations to get the dedicated and timely management they need.

TechWorx offers a Desktop Monitoring and Maintenance solution that’s designed to give you insights into how each of your individual workstations is operating, as well as detect problems and inform you of what needs to be addressed. By taking a proactive stance against common hardware ailments, you can effectively prolong the life cycle of your organization’s technology systems and maximize ROI.

  • Access to our helpdesk remote support team during normal business hours
  • Priority response time
  • Antivirus and Malware Software
  • 24x7 Monitoring & Alerting
  • Error & Event Log Monitoring
  • Drive Space Monitoring
  • Hardware & Software Inventory Management
  • Patch Management
  • Reduced Hourly Rate For:
    • Helpdesk remote support
    • On-Site Support
    • New Equipment Installations
    • Project Work

Monitor Desktops for Issues

Resolve issues before they become major problems.

The greatest benefit of our Desktop Monitoring and Maintenance solution is that you can detect issues that could evolve into much bigger problems. Unresolved issues can escalate into problems that can cause hardware failure and downtime, both of which can quickly drain your budget and leave you powerless. You can eliminate the majority of technology problems simply by catching them early and resolving them in a timely manner.

Manage Resources Efficiently

Use what you have, not what you think you have.

When your system’s resources are being eaten up by unknown sources, chances are that there’s something wrong with the workstation. Our Desktop Monitoring and Maintenance solution can examine the utilization of your system’s CPU, disk space, and memory. If anything seems out of the ordinary, you can count on us to resolve the issue promptly. In most cases, we can remotely access the computer to resolve the issue, allowing you to eliminate the costs of an on-site visit.

Automatic Deployment of Microsoft Patches and Security Updates

Never miss an update again.

The more workstations you have, the more difficult it becomes to keep them all up to date with the latest patches and security updates. TechWorx's Desktop Monitoring and Maintenance solution can deploy Microsoft patches and updates as they’re released, so that you’ll never have to worry about resolving a critical vulnerability or software bug again. You can instead stay focused on keeping your operations moving forward as normal.

Third Party Patch Management and Security Updates

It's essential to manage thrid party patching to close vulnerabilities and protect your security. TechWorx third party patch management services allow you to audit, patch, and even document third party application updates. All third party patch definitions are deployed following best practices, with automatic daily downloads, ensusuring your always patched to the latest version.

 

Third Party Patch Magagement - Current Applications

Adobe Flash, Adobe Reader, Adobe Shockwave | Apple iTunes | Google Chrome | Oracle Java | PDF Creator | 7-Zip | Mozilla Firefox | Notepad++ | VLC Media Player

 

Get Started with Desktop Monitoring and Management

Don’t waste any more time.

Does your business find that it has no time to manage, monitor, and maintain all of its workstations? With TechWorx's Desktop Monitoring and Maintenance solution, we’ll handle the heavy lifting while you focus on running your business. To learn more, reach out to us at (814)-806-3228 or .

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Free IT Whitepaper

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